reQall Help  
Get more from life by getting more from reQall
 
Perhaps you’re just beginning to use reQall. Or, long ago you recognized it as the best tool to integrate your memory with your life, but wonder if you’re using all the features and functions. At reQall, we’d like to help you get even more from the best memory tool available today. That’s why we’ve created this help section of tips and tools, that can not only help you get more from life, but actually help you improve your memory.

reQall is the only memory tool that works with the human voice across so many mediums. New reQall 2.0 gives you even more -- allowing you to share thoughts and tasks, from a variety of places, in a variety of ways; from your cell phone to the web, instant messaging, email, text – even Google Gadget. It can put more of the things you need to know and remember into one place – including importing web content and images to become a personal memory-jogging system.

 
What reQall can understand
reQall, like man’s best friend, can understand some of what you say. While “sit”, “stay” and “roll over” aren’t in reQall’s vocabulary, reQall does understand the following concepts. If you’re not sure if reQall will understand something, give it a try. Let us know what additional words you’d like to teach reQall.
     
Dates   Dates and Times.
reQall understands dates and times like “today at 5:30”, “Tuesday”, “8:00 am on Jan 31st”, and more. For example, reQall will put "Call my wife on February 14" on your to do list for February 14. Times are recognized by either a colon or am/pm. If you use periods on a.m./p.m. make sure you include both. On the phone say times like “nine fifteen” or “six o’clock p.m.”.
     
  Shop till you drop.
reQall doesn’t really understand the concept of going to malls, but if you use the word “buy”, reQall will put the item on your shopping list. For example, “go to the store to buy dog food” and “buy myself a one-way ticket to Paradise” will go on your shopping list. Like man’s best friend, reQall won’t always get it right. “I don’t buy that argument” will also go on your shopping list.
     
Share   Help each other remember.
reQall lets you share thoughts and tasks with others. First, you create contacts and invite them to share with you. Once they accept, you can share a text item by starting it with “ask”, “tell”, or “remind” followed by the person’s name. For example, if John has agreed to share reminders with you, you can enter “ask John what was the name of the customer who met us at the trade show”. The item is put on John’s list. You can also see it (and change it) in your shared reminders list. You can also say when it’s due. For example, “tell Erin to clean her room today or she won’t get her allowance” is put on Erin’s list for today.

Sharing on the phone is a bit different. reQall will ask if you want to add, share or recall. Say share and record your item. Then reQall will ask who you want to share this with. This helps us ensure that reQall understood you correctly – we wouldn’t want to share an item with Erin, that was meant for Aaron!

     
    Share with reQall.
Tell us what you want added, what isn’t working as you expected, or just what you really like by sharing with reQall. Just type “Tell reQall” or “Ask reQall” or “Remind reQall”. On the phone, when reQall asks who you want to share the item with, say “reQall”. The item will be placed on reQall’s list and we’ll get right on it!
     
Notes   Take notes.
When “note” is the first word, reQall will put the item on your notes list. reQall doesn’t look for dates in notes. For example, “Note: Neil Armstrong was the first man to walk on the moon on July 21, 1969” doesn’t get a due date for 1969.
     
    Meet me.
reQall recognizes “meet” or “meeting” at the beginning of an item. If you say “Meet John on Friday to discuss his bonus”, reQall will put this meeting on your list for Friday. If you don’t say a date, reQall will assume the meeting is today.
     
Todo   Everything else is a "to-do".
reQall assumes that anything that isn’t a note, meeting, shared item, or shopping item is something that you need to do. Those items get put into My To-Dos with a checkbox waiting for you to mark it done.
 
Here’s a handy chart for what you can say:
 
  Where it is in the item Where reQall puts the item
Dates/Times Anywhere On date/time you said
Buy Anywhere My Shopping List
Ask”, “Tell”, “Remind First word Shared reminders
Note First word My Notes
Meet”, “Meeting First word My To-dos
 
Notices
     
Notices  

What you’ll see in notices includes:

Share invitation   Someone has asked to share reminders with you. Click on the link to accept or reject the invitation.
     
Accept invitation   Someone has accepted your invitation to share reminders.
     
Reject invitation   Someone has rejected your invitation to share reminders.
     
Share reminder   Someone has shared a reminder with you.
 
My To-dos
     
  My To-Dos includes meetings and things you need to do. “Today” lists items that are due today, that are overdue or items that are tasks but don’t have a due date. Overdue items have a red triangle to show they are overdue. The “Soon” tab contains items that are due in the next 7 days. “Later” shows items beyond the next 7 days.
     
  “Shared reminders” has items that you have shared with someone else and those that you’ve received. Each item includes the name of the person you are sharing it with. The icon indicates the direction of sharing - whether you sent the item or received it from someone else.
 
My Photographic Memory
     
Gallery   A picture is worth a thousand words – particularly when it’s used to jog your memory. We’re experimenting with a new feature to let you use photos to jog your memory. We’d appreciate your feedback on how you would like to use photos to aid your memory.

You can set up an album in Google Picasa that contains photos that aid your memory and then link that album to reQall. To link the album to reQall, go to “Settings” and select the “Images” tab. Select “Show Album List”. Enter your google email ID and select “Get Albums”. If you aren’t logged into your Google account, you’ll see the login screen. Once you’re logged in, you’ll see a screen asking if you want to grant access to your account. Select “Grant access.” You’ll be returned to the Image Settings page and see a list of albums you can select from. After you select an album, select “Done” and then return to “My Photographic Memory” tab. Your photos will now be part of your reQall memory aids.

 
My Contacts & Sharing
     
My contacts  

reQall lets you share thoughts and tasks with others, adding memory power in a natural way that doesn’t just store information or allow you to delegate - it can help build relationships. To share with others, they must be in your contact list, be a reQall user and agree to share with you.

Non-reQall user   The first step is to create contacts in My Contacts on the web. You can add them one at a time or import them from dozens of other programs. To import contacts, select “Import”, then select the program to import from. Typically you’ll provide an id and password to login to that program and then will be presented with a list of contacts. Select the contacts you want to import, select “Next” and then select “Done”.
     
reQall user   reQall recognizes contacts that are reQall users by their email address or phone number. If any of your contacts are identified as reQall users, you’ll see a page that allows you to invite them to share reminders with you. You can modify the email and select “Send” or select “Skip” if you don’t want to invite them. If any of your contacts aren’t identified as reQall users, you’ll see a page that helps you invite them to join reQall. Again, you can modify the email and select “Send” or select “Skip” if you don’t want to invite them. After they join reQall you can invite them to share reminders with you.
     
reQall buddy   Once you have contacts that have agreed to share, you can enter “tell”, “ask” or “remind” followed by the contact’s name on the web or in IM. For example, if John has agreed to share reminders with you, you can enter “remind John to prepare the marketing pitch”. The reminder is put on John’s list, but you can also see it (and change it) in your shared reminders list.

Sharing on the phone is a bit different. reQall will ask if you want to add, share or recall. Say “share” and record your item. Then reQall will ask who you want to share this with. This helps us ensure that reQall understood you correctly – we wouldn’t want to share an item with Erin, that was meant for Aaron!

     
You can also share with reQall. Tell us what you want added, what isn’t working as you expected, or just what you really like by sharing with reQall. Just say “Tell reQall” or “Ask reQall” or “Remind reQall”. On the phone, when reQall asks who you want to share the item with, say “reQall”. The item will be placed on reQall’s list and we’ll get right on it!
 
Using reQall with Instant Messaging
 
With reQall’s new instant messaging support, you can add items, review your lists, and get reminded via Yahoo Messenger or AIM. And you can have reQall jog your memory on those important items that don’t quite make it to the top of your reminder list. First, go to “Settings” and select the “IM” tab. Then set your Yahoo or AIM id. Then in Yahoo or AIM add reQall as a contact. reQall’s IM ID is what you’d expect: “reqall”. Start a conversation with reQall by saying “help”. reQall will tell you what things it understands.

Use the notification settings to tell reQall what things you want to receive via IM. Select “Settings”, then select “Notification”. Select IM for transcripts, notices about shared items, and/or reminders. To have reQall jog your memory via IM, select it and tell reQall how frequently you’d like your memory jogged.

 
reQalling the web
 

Remember that fact you found on the web and need for your client presentation? Where was it? Or the address of the restaurant that would be perfect for your anniversary? reQall on Firefox brings the web into your reQall memory. With our Firefox add-on, you simply highlight what you want to remember, and reQall will take that snippet and place it in your reQall notes.

To install the add-on, go to http://www.reqall.com/rf/reqall.xpi from Firefox. (Note this only works with the Firefox browser.) You’ll see a dialog box to install the add-on. Select “Install Now”. Then restart Firefox to complete the installation. Firefox now has a toolbar menu for reQall.

To use reQall on Firefox, you must be logged into your reQall account so that reQall knows where to put your clippings. You can login as you normally do, or you can select “reQall” on the tool bar to quickly get to the reQall login page. The reQall thought bubble changes to blue to show that you have access to reQall.

To clip text you want to remember, just select it, right-click and “Add to reQall”. (Note: if you aren’t logged into reQall, the reQall login page will be shown.) You’ll see a box showing the url and the text you selected. You can modify the text and append your comments. You can tell reQall to add the item as a note or as a to-do. Select "Save" to add to reQall.

You can also add a url to reQall. At the bottom right corner of the Firefox browser, you’ll see another reQall logo. Click on this, then select “Add URL to reQall.” This brings up an add box with the URL listed. You can add comments about the page to help you remember why this page is important.

reQall on Firefox has one additional feature. We know that often one thing triggers another in our memory. When you’re looking at the latest football score of your college team, you might remember when you took your wife to a game, and then remember that her birthday is coming up. Before you forget, add a task to reQall by typing into the “What popped into your head?” box. Click on the + sign and the item will be added to reQall.

Our Firefox add-on is new, so we appreciate your feedback on what you’d like added or changed.