reQall: Quick Start Guide for reQall

Signing Up
Using reQall with Your Phone
What reQall Understands
Using reQall on the Web
Customizing Your reQall Settings
Your Account
More Assistance


	Quick Start Guide for reQall


	Signing Up

Signing up is quick and easy. There's no software to download.

U.S. & Canada

All Other Countries

By phone: Call reQall and follow the instructions.

Online: Go to www.reqall.com/signup, and fill out the form.

Online: Go to www.reqall.com/signup, and fill out the form.
Note: at this time, users outside of the U.S. or Canada, cannot reach reQall via a phone connection. These users CAN use reQall for iPhone and reQall for BlackBerry (because they use data connections), as well as reQall’s web, Firefox, IM and text functionality.

Add your country's reQall number to your speed dial list. That way, you'll be able to remember with just the push of a button.


	Using reQall With Your Phone

In the U.S. and Canada, reQall lets you use your phone to add, share, or recall things you want to remember. Call one of these numbers. reQall recognizes you by your phone number and says, "Do you want to add, share, or recall?"

Add an item		Share with a friend		Recall your lists
Say "Add." Wait for the beep and say what you want to remember. reQall says "Saving" and then "Got it," to let you know your item has been recorded. reQall turns what you said into text and automatically creates a To-Do, Note, or Shopping List item based on certain keywords. See What reQall Understands below.		Say "Share." Wait for the beep and say what you want your friend to remember. reQall asks who you want to share this with. Say the name of one of your reQall contacts. reQall says "OK, I'm going to share this with [name]" and then "Got it." reQall turns what you said into text and automatically creates a To-Do, Note, or Shopping List item based on certain keywords. See What reQall Understands below. reQall sends the item to your contact.		Say "Recall." reQall asks which list you want to recall: Today, Soon, Later, Overdue or Shopping List. Say the name of the list. reQall plays the items on that list. If you say Shopping List and you have a reQall Pro account, reQall asks if you want the list sent by text. If you say "yes," you'll receive a text message on your phone. If you say "no," reQall plays your Shopping List items.

For best transcription, speak slowly and clearly, and minimize any background noises such as radio, television, or traffic.
You can create multiple items and do any combination of adding, sharing, and recalling in one call.
reQall provides longer explanations the first few times you call. reQall will talk less as you become familiar with the system.
See a visual flow of a call here.


	What reQall Understands

reQall recognizes certain keywords and uses them to organize your items.

Keyword	Location	Result
“Buy”	Anywhere in the item	Adds the item to your Shopping List. Example: “Buy milk, eggs, and diapers.”
“Note”	First word	Creates a Note. Example: “Note: Jesse’s address is 434 Maple Terrace.”
“Meet” or “Meeting”	First word	Creates a special kind of To-Do that is labeled as an “event.” For Pro users, meetings go into the Outlook calendar. Example: “Meet John today at 3:30 pm”
“Ask” or “Tell” or “Remind” [followed by an email address or the name of a reQall contact]	First word when adding by text; must use For button when adding by voice	Creates a To-Do for your contact. Example: “Tell Sarah to pick up Maria after school tomorrow.” If you want it to be added to your contact’s Shopping List, include the word “buy.” Example: “Remind Roger to buy bread after work today.”
“at work” or “at home” (Pro only)	Anywhere in the item	Sets the Place for your item. Example: “Tell Erin to pick up her room at home tomorrow.”

Items that don't contain any of the above keywords are assumed to be regular To-Dos.

reQall also understands dates and times, including recurring dates.

Days of the week ("Monday," "Tuesday")
Dates ("January 11," "August 31st," "January 2, 2008")
"Today," "tomorrow," "yesterday"
"This Thursday" (the first Thursday that occurs after today)
"Next Thursday" (the second Thursday that occurs after today)
Times such as 10:30, 10:30 p.m., 8 am

Recurring dates include phrases such as "every Friday," "each year on September 15th", and "every month on the second Tuesday." reQall requires recurring dates to follow these rules:

The recurring date must be at the end of the item.
You must start the phrase with "each" or "every" followed by a time period or day of the week.
You can add a time after the phrase. For example, "every Friday at 7:30 p.m."
You can add an end date at the end of the phrase, using the word "until." For example, "every Friday at 7:30 p.m. until August 10th."

If an item has a date but no time, it is created at 9:00 a.m. unless the date is today. Items for today are scheduled 3 hours in the future.
If an item has a time but no date, it is created for today, even if the time has already passed.
If a time doesn't have a.m./p.m., times from 7:00 to 11:59 are assumed to be a.m. Times from 12:00 to 6:59 are assumed to be p.m.
When using text to create an item, numbers must have a colon or an a.m./p.m. to be recognized as a time.
When using text to create an item, use two periods (a.m. or p.m.) or no periods (am or pm).


	Using reQall on the Web

reQall's website gives you centralized access to your items from the following browsers.

FireFox 3.5.*
FireFox 3.0.*
FireFox 3.5.* on Mac
Safari 3.1.*
Safari 4.0.* on Mac
IE 6
IE 7

You can add, delete, edit, and share items; and you can print your lists. To log in to your account, click the login message in the upper right corner at www.reQall.com. Select a page using the gray tabs near the top of the screen.

Memory Jogger

Here and Now is a continuously updated summary of reminders related to your current situation: items due and current and upcoming meetings—including those from your Google Calendar. (Google Calender sync is in Pro only).

Forgotten lists items that the Memory Jogger predicts are in danger of being forgotten or where a periodic "memory refresher" might help keep your memory strong. (Pro only).

Tips: For 7 days after you sign up for reQall, you'll receive tips here on how to use reQall.

My To-Dos

To-Dos are tasks that need to be completed (as opposed to Notes, which are facts or other information). To-Dos can have a date associated with them, but a date is not required. A To-Do that does not have a specific date is put on your Today list. Other lists are Soon (which is within the next week), Later and Overdue.

Shopping List

Any time you use the word "buy" in an item, it will show up on this list.

My Notes

Notes are facts or other information, rather than tasks that need to be completed. Items that start with the word "note" will be placed on this list.

My Places (Pro only)

Places can be used to group items with or without a geo-location. On the web you can see a list of your Places, edit their names, and see their location on a map.

My Contacts

Contacts include those you've added or imported on the web, as well as iPhone or BlackBerry contacts that you've shared with. On the web you can see a list of your contacts, add or import new ones, edit their information and invite them to try reQall.

Tip: You do not need to import your iPhone or BlackBerry contacts as reQall for iPhone and reQall for BlackBerry integrate your local contact lists automatically.

For all pages

Create a new item by typing it in the Add box on the left and clicking on the "+" sign.
Search for an existing item by typing a search term in the Find box and clicking the reQall icon.
When you have completed a task, click on the check box next to the item.
To hide all completed tasks, click in the Hide Completed box in the upper right. You can also set this to be the default in your Settings.
To edit or delete an item, mouse over the item to bring up the Edit and Delete icons.


	Customizing Your reQall Settings

Click on Settings in the upper right corner to access the Settings pages:

My Profile
Web Access
Phone Access
IM Access
Notification
Calendar Integration
Feed

Here's an overview of the most important options:

Web Access - You can change your password, change the number of items you see at one time, and choose a global setting to hide items once they've been completed.

Phone Access - You can enter up to five different phone numbers. If you call reQall from any of these numbers, reQall will recognize you automatically. You can also select a 6-digit security PIN if you want to call reQall from other phones. If you select a PIN, you will have to use it every time you call, even if you are calling from a registered number.

Notification - This page lets you to decide how and when you would like to be reminded. You can have transcripts of audio items sent via email, text messaging and/or instant messaging. You can receive a daily email at a certain time to let you know all your To-Dos for the day. And you can let reQall know how you want to be reminded of appointments (email, text, and/or IM) and how far ahead you want to be reminded. This is also where you enter the phone number where you want text messages sent. Note: Text messages are only available with a reQall Pro account.

Calendar Integration - With a reQall Pro account you can follow instructions on this page to integrate with Outlook or Google Calendar.


	Your Account

The Account page shows what type of account you have: reQall Standard, reQall Pro or a Pro Trial. If you have a Standard or Trial account, you can subscribe to a Pro account. You can also change your subscription here. Learn more about reQall Pro and reQall Standard.


	More Assistance

Support - You can get help from our support team by emailing us at support@reqall.com. Be sure to include a clear description of your question or problem.
Share a reminder with reQall - Your reQall account is automatically set up with a contact named reQall Support so you can use voice or text to ask questions or share suggestions. To share with us by phone, just say "Share" and then say "reQall" when asked who you want to share with. If you are using text, type "Tell reQall" or "Ask reQall" at the beginning of your item. The item will be placed on the support team's list and we'll get right on it.