reQall Inc.
Privacy Policy

We respect your privacy. When you use our applications and related services, you consent to our use of your information as outlined in this Privacy Policy. This Privacy Policy may be updated from time to time, and any such updates will be effective as of the date we post the updated Privacy Policy on our website.

We include in this Privacy Policy the following information:

  • What personally identifiable information we collect, and how and when we collect it
  • How long we keep the information
  • How we use the information
  • Whether we disclose the information we collect to third parties
  • The options you have to control the use of the information
  • Our use of your IP address
  • How we use “cookies”
  • Linking to third party websites
  • What security measures we use to protect the information we collect
  • Changes to this Privacy Policy
  • How to contact us if you have any questions

Personally Identifiable Information We Collect and How We Collect It
We collect certain personally identifiable information from you in order to make your experience with our services as satisfactory as possible. You may also include personally identifiable information in the data you create in the course of using our services.

When you use one of our services, we collect the following information to establish your account: your email address, phone number and password. If you connect any reQall service to any 3rd party services, such as Gmail, Google Calendar, Facebook or Twitter, we will collect your account information for those services. In the process of using our services, you may set up a reQall service to remember the geo-coordinates of your location.

If you connect one of our services to an email account, your emails are processed on your mobile device to identify the actionable phrases. Your email is not stored by us or communicated to anyone else. If you give us feedback about our email action suggestions, we will securely store that information to improve how this capability provides future suggestions.

We also collect personally identifiable information that you give us when you respond to communications from us.

How Long Do We Keep Your Personally Identifiable Information?
We keep the personally identifiable information associated with your account as long as your account with us remains active

At any time, you may terminate your account, or ask us to do that for you. When your account is terminated, all of the personally identifiable information that we collected about you is automatically deleted from our on-line servers. However, we may continue to have your information in our backup databases indefinitely.

How We Use the Information
The information we collect when you install the application is used to identify your account so that your account is kept separate from all other accounts. We also use your email address to communicate with you when you have questions or to inform you about our services. We use your account information for 3rd party services to connect your reQall services to those services. We use your location information to provide location-enabled services, such as commute timings. If you give us feedback about email action suggestions, we will use that information to improve how email action provides future suggestions.

If you ask us for help in using our services, we may need to look at information you have submitted in order to provide appropriate support. We limit who can look at this information to a small number of employees. Those employees are the ones most qualified to assist you with your support needs, and they are all obligated to respect and safeguard the confidential information of our users.

We use certain non-personally identifiable information we receive from you to increase the functionality and user-friendliness of our website, products and services and to better tailor them to your needs. We also use this information to monitor onsite activity in the aggregate. For example, we may monitor how long the average user spends in our application or which pages or features get the most attention.

Disclosure to Third Parties
Except as stated herein, we never rent, sell, trade or give away your personally identifiable information to third parties. We do not publicly disseminate the personally identifiable information that you voluntarily submit to your account (by email, phone or other telecommunications device). We are not responsible for your actions that result in such information becoming publicly disseminated.

We may share certain information from you with contractors and vendors to the extent necessary to maintain and successfully provide our services. All such contractors and vendors are required to sign confidentiality agreements.

As is standard in the industry, we use third-party vendors to distribute newsletters and email announcements. We require those vendors to also maintain the confidentiality of your information, such as your email address.

To the extent required by law, we may disclose personally identifiable information to government authorities, or to third parties pursuant to a subpoena or other legal process, and we may also use or disclose your information as permitted by law to protect our rights or the rights of our other users.

As our business grows, we may buy or sell various assets. It is also conceivable that reQall could be acquired by another company. In the event that we sell some or all of our assets, or we are acquired by another company, information about you may be among the transferred assets.

Options to View, Update, Correct and Control the Use of Your Personally Identifiable Information
You can view all of the personally identifiable information you submitted to us when you established your account. You may edit that information to update or correct it. You may also delete your account and all the personally identifiable information that is associated with your account.

Our Use of Your IP Address
An Internet Protocol (“IP”) address is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. We will use your IP address to help diagnose problems with our server and to administer our website. Your IP address also may be used to gather broad demographic information that is not personally identifiable.

How We Use “Cookies”
A “cookie” is a small data file that can be placed on your hard drive when you visit certain websites. We use cookies to collect, store and sometimes track information for statistical purposes to improve the services we provide. We also use cookies to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your personally identifiable information. Additionally, be aware that if you visit other websites you may be required to accept cookies. Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Links to Third Party Websites
Our website and our applications, including our mobile applications, contain hyperlinks and pointers to Internet sites maintained by third parties. These links are provided for your reference only. We do not control, operate or endorse in any respect information, products or services on such third-party sites and are not responsible for their content. Many third-party sites have their own privacy policies that differ from ours. This Privacy Policy only covers our website and applications and does not cover any other site or application. While we make every effort to keep your information secure, we do not control the policies of other websites or applications.

reQall uses a number of measures to maintain the security of your personally identifiable information. The personal information we collect is stored within databases that we control directly or through our service providers. reQall’s servers and its hosted databases are located in a secure hosting facility. We use firewalls and VPN connections to prevent access to the information we store by non-authorized individuals. Our security measures are consistent with industry standards to protect your information. However, while we institute physical, electronic, and procedural safeguards to protect your personal information, and we regularly review our security standards and procedures to protect against unauthorized access to personal information, we cannot guarantee absolute security due to the inherent risks associated with storing and transmitting information electronically, wirelessly, or otherwise over the Internet or other telecommunications methods.

Changes to Privacy Policy
As technology and our services evolve, we may need to update our Privacy Policy periodically. If we do so, we will revise the "Last Updated" date at the bottom of this Privacy Policy. By continuing to use our services after we post any such update, you accept the Privacy Policy as modified.

How to Contact Us
Feel free to send us any questions or comments you may have via email to

Last Updated: January 30, 2014